The Iberostar Tucan Hotel offers tennis courts, an outdoor pool and a private beach as well as a beauty centre, a steam room and a sauna. Playa del Carmen city centre is within an easy 10 minute drive from the hotel.

The Iberostar Tucan Hotel caters for families with children offering a kids pool and a kids club. Business amenities at the hotel include a business centre and meeting rooms. There is a convenience store and a hairdresser within the hotel. In addition to conference room(s) and a laundry service, the hotel also offers a hair salon, a currency exchange and a fitness centre.

The rooms feature elegant décor and luxurious 5-star facilities. Each room has facilities such as a TV, cable / satellite channels and a safe. The rooms at the hotel offer a mini bar, tea and coffee making facilities and an entertainment center.

Church of Guadalupe is within easy driving distance of the Iberostar Tucan Hotel. Internet access is available for guests wanting to remain connected while on the road. Playa del Carmen Maritime Terminal, 28 de Julio Square and Xcaret Park are under 10 minutes away by car.